{"id":2590,"date":"2022-01-07T16:45:00","date_gmt":"2022-01-07T16:45:00","guid":{"rendered":"https:\/\/simspray.net\/?page_id=2590"},"modified":"2024-06-06T17:21:46","modified_gmt":"2024-06-06T17:21:46","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/simspray.net\/support\/troubleshooting\/","title":{"rendered":"Support: Troubleshooting"},"content":{"rendered":"\n\n\t<h1>\n\t\t\t\tSimSpray Troubleshooting Resources\n\t\t\t<\/h1>\n\t<p>Use the troubleshooting guide to diagnose and repair common issues with SimSpray or SimSpray Go.<\/p>\n\t<a href=\"https:\/\/simspray.net\/wp-content\/uploads\/SimSpray-3.x-and-Go-tech-support-Common-troubleshooting-08-01-23-compressed.pdf\" target=\"_blank\" rel=\"noopener\"><\/a> \n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simspray.net\/wp-content\/uploads\/Icon-Sheet-250-x-250-47.png\" alt=\"\" title=\"\" itemprop=\"image\"\/>\n\t\t<h3>Troubleshooting Guide<\/h3>\t\t\t\n\t<h2>\n\t\t\t\tStill Having Trouble?\n\t\t\t<\/h2>\n\t<p>Contact our support team using the form or reach out to us directly.<\/p>\n\t\t\t<a href=\"mailto:SimSpraySupport@vrsim.net\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tE-Mail Us:<br \/>SimSpraySupport@vrsim.net\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"tel:8608930080\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tCall Us:<br \/>(860) 893-0080\n\t\t\t\t\t<\/a>\n                            \n                        <form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_7' id='gform_7'  action='\/?page_id=2590&#038;fl_builder#gf_7' data-formid='7'>\n                        <ul id='gform_fields_7' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_7_1\"   data-js-reload=\"field_7_1\"><label class='gfield_label gform-field-label' for='input_7_1'>Name*<\/label><input name='input_1' id='input_7_1' type='text' value='' class='medium'   tabindex='100'  aria-required=\"true\" aria-invalid=\"false\"   \/> <\/li><li id=\"field_7_3\"   data-js-reload=\"field_7_3\"><label class='gfield_label gform-field-label' for='input_7_3'>Phone*<\/label><input name='input_3' id='input_7_3' type='text' value='' class='medium' tabindex='101'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/li><li id=\"field_7_2\"   data-js-reload=\"field_7_2\"><label class='gfield_label gform-field-label' for='input_7_2'>Email*<\/label>\n                            <input name='input_2' id='input_7_2' type='text' value='' class='medium' tabindex='102'   aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/li><li id=\"field_7_4\"   data-js-reload=\"field_7_4\"><label class='gfield_label gform-field-label' for='input_7_4'>Message<\/label><textarea name='input_4' id='input_7_4' class='textarea small' tabindex='103'     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/li><li id=\"field_7_5\"   data-js-reload=\"field_7_5\"><label class='gfield_label gform-field-label' for='input_7_5'>CAPTCHA<\/label><\/li><\/ul>\n         <input type='submit' id='gform_submit_button_7' class='gform_button button' value='Submit' tabindex='105' onclick='if(window[\"gf_submitting_7\"]){return false;}  window[\"gf_submitting_7\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_7\"]){return false;} window[\"gf_submitting_7\"]=true;  jQuery(\"#gform_7\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=7&amp;title=&amp;description=1&amp;tabindex=100' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_7' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='7' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_7' value='WyJbXSIsIjUxYjU4Yjc0ZjMxZjBiY2ZmNmMyYWE3YjE0MTBmYmQ1Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_7' id='gform_target_page_number_7' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_7' id='gform_source_page_number_7' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n                        <\/form>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_7' id='gform_ajax_frame_7' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/simspray.net\/wp-content\/uploads\/Train-Green-Logo.png\" alt=\"\" title=\"\" itemprop=\"image\"\/>\n\t\t<h2>Discover How Easy Virtual Reality Training Can Be<\/h2>\t\t\t\n\t\t\t<a href=\"\/contact\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tContact Us\n\t\t<\/a>\n\t\t\t\t<a href=\"\/\" target=\"_self\" itemprop=\"url\" rel=\"noopener\">\n\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/simspray.net\/wp-content\/uploads\/SimSpray-web-header.png\" alt=\"SimSpray - web header\" itemprop=\"image\" height=\"754\" width=\"2444\" title=\"SimSpray - web header\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<\/a>\n\t<h5>\n\t\t\t\t<a href=\"https:\/\/simspray.net\/virtual-reality-paint-training-products\/\" title=\"Products\" target=\"_self\" rel=\"noopener\">\n\t\t\t\tProducts\n\t\t\t\t<\/a>\n\t\t\t<\/h5>\n\t<ul>\n\t\t<li><a href=\"\/virtual-reality-paint-training-products\/\" target=\"_self\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>Product Info<\/h3><\/li><li><a href=\"\/simspray\/\" target=\"_self\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>SimSpray<\/h3><\/li><li><a href=\"\/simspray-go\/\" target=\"_self\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>SimSpray Go<\/h3><\/li>\t<\/ul>\n\t<h5>\n\t\t\t\t<a href=\"https:\/\/simspray.net\/technical-user-support\/\" title=\" Support\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t Support\n\t\t\t\t<\/a>\n\t\t\t<\/h5>\n\t<ul>\n\t\t<li><a href=\"https:\/\/portal.simspray.net\/\" target=\"_blank\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>Performance Portal<\/h3><\/li><li><a href=\"\/updates\/\" target=\"_self\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>Updates<\/h3><\/li><li><a href=\"\/technical-user-support\/\" target=\"_self\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>Tech Support<\/h3><\/li><li><a href=\"https:\/\/support.simspray.net\/\" target=\"_blank\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<h3>Support Portal<\/h3><\/li>\t<\/ul>\n\t<h5>\n\t\t\t\t<a href=\"https:\/\/simspray.net\/contact\/\" title=\"Get In Touch\" target=\"_self\" rel=\"noopener\">\n\t\t\t\tGet In Touch\n\t\t\t\t<\/a>\n\t\t\t<\/h5>\n\t<ul>\n\t\t<li><a href=\"https:\/\/lp.constantcontactpages.com\/sl\/oXI3cMY\" target=\"_blank\" rel=\"noopener\"><\/a>\t\t\t\t\n\t\t<p>VRSim Newsletter Signup<\/p><\/li><li>\t\t\t\t\n\t\t<p>111 Roberts\u00a0St. Suite L<br \/>East Hartford, CT 06108<\/p><\/li><li>\t\t\t\t\n\t\t<p><strong>860 893 0080<\/strong><\/p><\/li><li>\t\t\t\t\n\t\t<p>info@VRSim.net<\/p><\/li>\t<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>SimSpray Troubleshooting Resources Use the troubleshooting guide to diagnose and repair common issues with SimSpray or SimSpray Go. Troubleshooting Guide Still Having Trouble? Contact our support team using the form or reach out to us directly. E-Mail Us:SimSpraySupport@vrsim.net Call Us:(860) 893-0080 Name* Phone* Email* Message CAPTCHA Discover How Easy Virtual Reality Training Can Be Contact &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/simspray.net\/support\/troubleshooting\/\"> <span class=\"screen-reader-text\">Support: Troubleshooting<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2453,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support | VR Paint Training Support and Troubleshooting Resources<\/title>\n<meta name=\"description\" content=\"Our VR paint training experts are available through our support portal and email or phone to assist you with questions or issues with any SimSpray product.\" \/>\n<meta name=\"robots\" content=\"index, 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